Jayson Robinson
16 October 2025

Staffing companies have decent brands and terrible CRO

Analysis of ~900 staffing homepages: 6.6/10 average on brand, 4.8/10 on CRO, and an inverse correlation that surprises nobody honest.

Originally published on LinkedIn.

I analysed the homepages of almost 900 companies in the staffing industry for Brand and CRO excellence — with the help of AI and lots of calibration, of course.

The headlines

  • Staffing companies are pretty bad at CRO. 4.8/10 on average to be precise.
  • They’re better at Brand, coming in at 6.6/10 on average.

Translation: most companies have decent-looking websites that don’t convert. Good first impression; fumbled follow-through.

More stats

  • 80% of companies scored below 7/10 for CRO. Half scored below 5/10.
  • Brand fares better: 43% below 7/10, only 16% below 5/10.
  • The gap between brand and CRO? A consistent 2.5–3 points.

This is pretty sad when you take into account that 5/10 for CRO here is just the basics:

  • Explain clearly what you do (no pizzazz needed)
  • Obvious CTA that indicates what happens next
  • Some degree of trust, credibility, or social proof
  • Clean visual hierarchy and legibility
  • No competing or incongruent CTAs

Nothing clever. Yet 50% of the sector isn’t hitting this.

The inverse correlation

Here’s what I find most interesting. When you overlay these distributions, a pattern emerges: as brand scores increase, CRO scores actually decrease.

This tracks with what I’ve seen time and again. Successful companies fall into a branding trap:

  • Clear headlines become abstract corporate waffle
  • Value props turn meaningless
  • CTAs stop explaining what happens next (or disappear entirely)
  • Form gets prioritised over function

The data proves it: 39% of companies score 7+ on Brand but below 7 on CRO. Only 1% manage the inverse.

The takeaway

In this fragmented, competitive industry, achieving merely “good” CRO puts you in the top 20%.

If your website looks nice, make sure it’s still doing the job of, y’know… telling people what you do and how they can contact you.